I ask, does this sound shady to you? Does this sound like a responsible company who genuinely care for your animals? If your are looking for a place to board and receive grooming and medical attention for your animals I recommend Amor Animal Hospital in West Jordan.
After waiting 30 minutes in a hot clinic, and not clean at all, we walked out.
It gets worse, during the investigation the employee who smacked they dog claimed she'd been bit. (Curious that she didn't tell my friend, the owner of the dog, that she'd been bit). Instead of APS looking into this employee they are now wanting to evaluate the dog for allegedly biting the employee. Also curious that my friend reported to APS first, not the company, when you'd think it would be the company's protocol to call the owner and report it when an employee is bit.
We went to get our puppies second set of shots to find they wouldn't do them because they had their first set at 6 weeks.
They charge 78.00 for the shots when you can go to Willowcreek Vet for 55.00.
We have taken our dog to the same vet for 15 years. They suddenly closed. I found Alta and couldn't have been more pleased. We had to make the difficult decision to euthanize our dog. Having never been to this office we were a little nervous . You would have thought we were life time patients. We were greeted by Marveen - she could immediately sense the emotional experience this was going to be for us. She was kind, sensitive and explained each of the steps we would take and helped us along the way. She was kind to my son as he held our dog through the entire experience and let him take all the time he needed. I was pleased with all they did to make this hard day more bearable. A few days later we received a sweet note from the hospital expressing condolences. They couldn't have been more genuine and helpful
Can I just say that the experience that we had here was so unexceptionable.
We took a sick dog in and I couldn't have been more impressed with Dr. Huston and how thorough she was. She spent a lot of time with our dog checking everything and really establishing a great relationship with us as the owners and my dog, as the patient.
The front desk girls are the most unfriendly staff I have came across.
The staff there is great as well and shows so much love to the pets. I was lucky enough to stumble upon these guys, but they are now my regular vet!
It sounds more like they are out for money and not the true care of the animal.
All other vets do the second set of shots at 10 weeks of the dog has had them at 6 weeks.
We were lucky enough to get Dr. Huston! Let me tell you, she is the most amazing Veterinarian I have ever met! She took the time to answer all my questions and explained everything in great detail. It's always nice when a doctor doesn't rush you and makes you feel like you matter.
Also, when we made the appointment they knew the puppies had their first shots at 6 weeks and never said anything we were told when we went in.
I got a call from my ex, and he was furious. He told me he went to pick up his dog from a grooming that while waiting he heard his dog yelping and a smack. (If you're a dog owner you know what your own dog sounds like). He called animal protective services where they begin an investigation.
I cam across these guys because I wasn't able to get into my normal vet for an emergency. The fact that these guys worked my puppy into their schedule was the first sign that these guys care.
If they're not your vet, they need to be!
I guess their front staff truly shows what kind of an establishment this place is. Very sad.
Alta Veterinary Hospital is a US Veterinary Care based in Sandy, Utah. Alta Veterinary Hospital is located at 8052 700 E, Sandy, UT 84070, USA.
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