Worst run business ever. Long lines with tons of employees just standing around. I also love how they close at 6 o'clock so that you can't possibly take advantage of their monthly car wash package. What car wash closes at 6 o'clock during the week. Worst business ever!!!
It's either hit or miss at this location. Some days the service and quality of service is great, and other days it is like a High School fundraiser car wash and things are half done. That being said it is better than Fabulous Freddy's which is not fabulous. Take a shot for $35 you can get a halfway clean car, sometimes.
They have a monthly pass where you can get your car washed as many times as you want in the month, which is awesome. If you need the inside cleaned, they have free drinks and popcorn for you while you wait.
Today, was the last straw. I pulled into the covered vacuum area due to each outdoor vacuum parking bay, being full. I looked for some signage saying that this area was for employees only. Nope. Nothing. On top of that, it was empty. I pulled up and started vacuuming. A young lady appeared out of nowhere and started yelling, "WE CANNOT HAVE YOU USING OUR VACUUMS. THIS IS FOR PAYING CUSTOMERS ONLY." Um, excuse me, am I not a "paying customer?" Regardless, that may not have been what she meant to say, her verbiage and tone was totally uncalled for. I informed her that each bay was full and this area was empty without any employees around or signage saying this was an employee only area. Her response was, "Not my problem." Ok, then. I pulled out and parked myself right in front of their tip jar.
My previous issues were physical damage to my '17 Ford Explorer, such as: rear wiper blade coming off and scratching my window glass. My recent favorite was the passenger side mirror cover coming off. I noticed within *I think* three days and went back immediately. The employee said, "We don't have it anymore. You should have come back right away." Thanks, Mom. Had I noticed sooner, I would have come back.
I have been a "paying customer" for over a year now with the Unlimited car wash membership.
This is a very nice car wash. They are professional and do a good job cleaning the vehicles that come through.
This relationship is done and I will be sure to discourage anyone from using this business.
Mister Car Wash is a US Car Wash based in Sandy, Utah. Mister Car Wash is located at 9534 S Highland Dr, Sandy, UT 84092, USA.
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