*Cottonwood Place Medical Centre*
I have been bringing my son here for 6 years. Dr. Rooklidge is great! The employees are friendly and efficient. I have never had any problems with billing.
Dentist was great, he listened to me, was patient with my son, and we together did get my son comfortable enough to be able to clean his teeth. So I had no problems with him but his staff, my word they were just the worst.
I would never go back to this place I asked them what I had to pay first so I don't get anymore bills and now they what to charge me double the amount that I had payed it's a bunch of BS never taking my kids there they should be honest to people and not lie really upset about it
I came in to make a payment at the Murray office on a day that the Doctor was obviously not in because the behavior of the hispanic girl behind the front desk was very unprofessional. When I walked into the office and up to the front desk, she was obviously texting on her cell phone and even had me wait a minute while she finished! The music coming from the ceiling speakers was up so high, it made our conversation slightly difficult and her attitude reflected how frustrated she was that she had to help me. I left feeling very distraught, perhaps some kind of training is in order? This profile was created so that my family may remain anonymus as we may decide to go to the West Valley office. My kids like Dr. Rooklidge but we don't want to put up with this sort of thing.
The front desk, what can I even say about the disorganization, the lying about pricing, and the lack of scheduling organization. It was ridiculous! I spent three months trying to get my son scheduled for sedation and to get cavities filled. Every time I called it was a different price at a different place with a different anesthesiologist. Last time I called to get him scheduled, they couldn't even give me a time or date to set and told me to call back.
Needless to say, Dr., you've lost a patient because of the horrid staff that supports you.
The dentist himself, was great with my son. However, the rest of the staff was awful. It was my sons first dentist visit and the assistant pushed and pressured my son to lie down to clean his teeth. Despite the fact that I had told her before she even started that it was his first time, that he is high anxiety and don't push it or you won't get anywhere with him. Didn't listen. She couldn't get his teeth cleaned. So the dentist came to talk to me.
Why is it that almost everywhere I go, the person who is supposed to be waiting on me or helping me is caught up in something they shouldn't be? All personal technology should not be allowed within arms reach to employees when on the clock!! Emergencies are understandable but what the H? Secretaries should not be allowed thier cell phones while working and should have the common courtesy and enough sense not to use them when helping the consumer. GET OFF YOUR CELL PHONE, GET OFF YOUR CELL PHONE!!! Look at me and stop texting on your CELL PHONE!!!
Dentistry For Children is a US Dentist based in Sandy, Utah. Dentistry For Children is located at 10011 Centennial Pkwy #250, Sandy, UT 84070, USA.
Please contact with Dentistry For Children using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dentistry For Children opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.